Named a Leader by Gartner®
TeamViewer (formerly 1E) is a Leader in the 2025 Gartner Magic Quadrant™ for DEX Management Tools.
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1E Helps with
Frictionless Experience
Ensures a smooth and uninterrupted digital experience for employees, minimizing frustrations and unnecessary disruptions.
Seamless IT Operations
Optimize processes with enhanced visibility and automation, driving proactive remediations, exceptional service, and reduced costs.
Real-Time Service Desk Troubleshooting & Resolution
Resolve IT issues proactively and in real-time to reduce service desk incidents, minimize downtime, and maintain smooth, efficient operations.
Autonomous Digital Experience Management
Identify, notify, and fix compliance drift, digital friction, and end-user frustration issues.
1E for
Microsoft Intune
Lightweight, always-on communication, real-time actions, and automated client health remediation,
Device Refresh
Optimize hardware spend while facilitating proactive hardware asset management
Software Reclaim
Gain clear insights into software usage and reclaim underused, redundant, or vulnerable software.
Core Capabilities
Intelligence
Business Impact
Experience Analytics
Endpoint Troubleshooting
Employee Sentiment
Endpoint Automation
Application Experience Management (AXM)
Content Distribution
for Microsoft Configuration Manager
Inventory Insights
Patch Insights
Synthetic Monitoring
Add-ons and Extensions
Automated Self Service
for ServiceNow
Service Desk Augmentation
for ServiceNow
Virtual Desktop Experience (VDX)
1E DEX Platform
Helps IT teams improve end user experience, tighten security, reduce costs, and evolve IT Operations from cost center to strategic enabler.
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Resource Library
Dig into original DEX analysis, case studies, on-demand webinars, and more.
Blogs
Be a DEX leader with useful strategies, how-to guides, and fresh platform updates.
Use Cases
Select your specific use cases to see demo videos narrated by product experts.
Other Resources
DEX Hub
Remediation Hub
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What is Digital Employee Experience (DEX)?
From the software and hardware used each day to IT interactions, DEX is the total of all digital touchpoints an employee encounters at work.
Guide to DEX
Remediation hub
Our Customers
DEX ROI
Professional Services
Trust, Security, and Compliance
Federal
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Customer Success
How Britain’s Favorite Retailer has transformed endpoint management across more than 1,000 stores with 1E
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About 1E
At 1E, we reimagine how technology serves people and create new ways for IT to shape the future of work.
Company Overview
Blogs
Webinars
1E News
Introduction to the CPO: Laura Smith
Hannah Lenane
2 Min read
Artificial Intelligence
2024 Mid-Year Reflections: Catching up with 1E’s C-Suite
Hannah Lenane
5 Min read
Digital Employee Experience (DEX)
Enhancing Employee Productivity with Proactive Digital Employee Experience Management
Hannah Lenane
3 Min read
Digital Employee Experience (DEX)
Digital Workplace Productivity Killers and How to Combat Them
Hannah Lenane
3 Min read
Service desk automation
Why Opt for Service Desk Automation? Top Strategies for Streamlining IT Support Operations
Hannah Lenane
3 Min read
Digital Employee Experience (DEX)
Four Digital Workplace Trends to Keep Your Eye On
Hannah Lenane
2 Min read
Digital Employee Experience (DEX)
End-User Experience Management (EUEM): Futureproofing and Cost-Saving with 1E
Hannah Lenane
3 Min read
Digital Employee Experience (DEX)
Make Every Penny Count: Maximizing ROI with 1E
Hannah Lenane
3 Min read
Digital Employee Experience (DEX)
Doing More with Less: Improving IT Productivity with 1E
Hannah Lenane
4 Min read
Digital Employee Experience (DEX)
Transforming IT Operations: From Cost Center to Strategic Enabler
Hannah Lenane
3 Min read
Digital Employee Experience (DEX)
Enhancing End User Experience: A Comprehensive Guide
Hannah Lenane
3 Min read
1E News
Introduction to the CFO and COO: Iveta Cabajova
Hannah Lenane
2 Min read
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On-demand Webinar
Employee Surveillance Tech: A More Effective (And Ethical) Alternative to Employee Surveillance
On-demand Webinar
Employee Surveillance Tech: What IT Experts Really Think
1E Platform
On-demand Webinar
1E Patch Insights Tour – Patching Compliance Made Simple
Patch Insights