Challenges
- Reactive approaches to Teams issues diagnosis require manual 1-to-1 effort
Resolving with 1E
- Resolve slowness, freezes, and random Teams crashes by clearing the cache when issues occur
- Immediately restart the Windows audio service if it fails to ensure Teams calls have audio
- Troubleshoot pervasive Teams issues by collecting logs and call quality data (loss rate percent, latency, and jitter) in real time
Benefits
- Fewer tickets
- Higher productivity
- Better end user digital experience
