1E Endpoint Troubleshooting

Formerly Tachyon Explorer

Pinpoint root causes, identify affected devices, troubleshoot endpoints without screen-sharing, and automate fixes across your environment—in minutes, not hours.

Schedule a demo

How it helps

1E Endpoint Troubleshooting gives IT operations instant visibility into and control over every endpoint in your estate.

Know what’s happening on your endpoints—right now. 1E Endpoint Troubleshooting gives IT teams a high-resolution view of device configuration and a faster way to remediate your estate's enpoints. Fix without friction, stop security incidents before they spread, and maintain DEX excellence.

Core Features

1E Endpoint Troubleshooting offers natural language queries, remote endpoint actions, and approval workflows for high-impact changes.

Natural language endpoint query

Query faster with a user-friendly front end that understands natural language and makes every investigation more efficient. Respond to audits and security vulnerabilities with instant visibility into affected systems.