1E Digital Employee Experience Platform

The 1E platform helps IT teams improve end user experience, tighten security, reduce costs, and evolve IT Operations from cost center to strategic enabler. Our platform contains 1E for Visibility, Control, and Compliance, 1E for Digital Experience Observability, and 1E for Service Desk Automation solutions.

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Platform Tour

Core Capabilities

What makes 1E the best Digital Employee Experience (DEX) Platform?

1E Intelligence

Leverage AI to manage IT issues before they impact the user.

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1E Experience Analytics

Get a complete view of the end user experience by tracking stability, responsiveness, performance, and sentiment.

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1E Endpoint Troubleshooting

Troubleshoot faster, respond quickly to security incidents and threats, and provide a better employee experience by resolving issues in minutes instead of hours.

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1E Endpoint Automation

Modern, automated, real-time configuration and compliance for the entire IT estate.

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1E Inventory Insights

Improve device stability and performance with insights on software usage so you can remove whatever isn’t being used.

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1E Employee Sentiment

Understand how end users feel about their digital environments by systematically collecting, measuring, and surfacing actionable end user feedback.

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1E Patch Insights

See and track patching progress across your entire device environment.

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1E Application Experience Management (AXM)

Real-time, comprehensive application performance management tool.

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1E Content Distribution for Microsoft Configuration Manager

Prevent employees from being impacted by distributions by intelligently using spare bandwidth for all IT content distribution.

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Why 1E?

There is only 1E in DEX

Better experience

1E helps IT deliver frustration-free technology. The platform proactively surfaces issues, remediates them with automation, measures end user sentiment, and provides an overall digital employee experience (DEX) score. The result is a new level of empathy between IT and employees, better experiences every day, and more employees doing their best work.

More secure

1E’s real-time capabilities tighten security and compliance while—uniquely—also improving experience. The platform gives you true confidence around endpoint compliance as drift is fixed in real-time and allows IT departments to respond to vulnerabilities within minutes—not days or weeks.

Business aligned

1E is the only technology that delivers DEX with a hard ROI. 1E’s modern automation and deep integrations radically lower the costs of service desk operations, endpoint estate management, and responding to business priorities.

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