Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod tempor invidunt ut labore et dolore magna aliquyam erat, sed diam voluptua.
We’re back with another episode of our DEX Drive series. Join us for episode three, featuring Damien Davis of ServiceNow.
In the third episode of DEX Drive, 1E CEO, Mark Banfield is on home turf in the UK! Damien Davis, Senior Product Leader at ServiceNow, joins him for a ride through the Cotswolds. Watch on to hear more about the impact of poor DEX, the importance of real time visibility, how AI will impact the service desk, and more…
Keen to skip straight to a particular topic? We’ve got you covered!
00:00 – Introductions
00:50 – DEX is a C-level concern, a currency of trust, and a differentiator in business
2:00 – Creating a consumer-grade experience in the workplace
3:45 – Value-led, solving business outcomes approach
5:40 – Preventing the problem from ever happening and proactive remediation
7:15 – DEX and observability working together
8:35 – AI won't take your job, but people who use AI will
Hannah is a Content Marketing Manager at 1E and is responsible for producing industry-focused content of all kinds; from blogs, to social media, and more. She has a degree in English Literature and an MSc in Forensic Linguistics. Outside of work Hannah is a documentary fanatic and dog enthusiast.
Get 1E digests straight to your inbox, including the latest thought leadership, insights on digital employee experience, endpoint management, and more.